The Festive Period – a time for reflection… Part One

TheFestivePeriodPartOne

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As thoughts turn to mince pies, mulled wine and turkey dinners, perhaps it’s also a good time to reflect on the changes we have seen in 2014 but for the purposes of this blog, we’ll restrict these to Learning Technology changes!! Maybe slightly more interesting, how these advancements compared to what we might have predicted at the start of the year. Like any industry, when January comes along, we look at trends and innovation for the year ahead. In fact at Netex we run our own event, #i-lovelearning. In 2014 this took place on February 14th and we looked at 10 trends for 2014. So let’s take a moment to look at our predictions from the start of the year and see if our crystal ball gazing was correct…

NB. No one wants to read a 4 page Blog, so I’ve split these trends in two and we’ll publish the second part later in January 😉

Mobile Learning
Mobile Learning

 

Definitely not something new for 2014 but never the less we saw Mobile Learning, as an area that would gain momentum in 2014. All the statistics back this up – the rise of Generation Y, increased BYOD usage, more mobile workforce etc… However I am not sure any great strides were made forward in 2014. The challenge for us as L&D professionals is to start creating more modern learning, that harnesses the native functionality of mobile devices. For example we were talking to a High St retailer recently about how they can use iPads to allow new workers to go on a fact finding mission in stores and use the camera to take pictures at key points in the store, then submit these images within TinCan statements.

I think Mobile Learning will remain a key trend in 2015 and I will look forward to LT2015 in January to see what vendors are showcasing and how we are hopefully moving forward in this area.

 

BYOD
BYOD

 

BYOD policies and the effect these have on content design and delivery has been at the forefront of vendors thinking for a couple of years now. However in reality the actual uptake of BYOD policies in UK companies is still below 50%, according to a mid-year report commissioned by CompTIA (CompTIA’s 3rd Annual Trends in Enterprise Mobility study, May 2014). This can cause a challenge to vendors – especially as we try to develop HTML5 content for corporate systems, many of whom are still supporting IE8 or lower!! In order for content development, especially mobile content development to move forward, the L&D community will continue to monitor BYOD policies in the UK with interest. We can do much more on an iOS or Android screen than other well know mobile device providers to the corporate sector!

 

Content Chunking
Content Chunking

 

At Netex we’ve been advocating Content Chunking for years – our learningCoffee solution, based on the premise that “if you have 10 mins for a Coffee, you have time to learn”, really took off in 2014. But not only that, we also noticed a change in the requirements coming through from our customers. In many cases, we did not even have to tell them about the benefits of content chunking or responsive design. Customers are becoming more savvy and asking for this in the first place… music to our ears! Not only does this aid in comprehension and retention for learners but smaller chunks of content are easier to deliver to mobile devices. More on this later but traditional, multimedia content development for Netex, accounted for less than 10% of our total content services business in 2014

2014 was the year the world got chunking!!

 

Responsive Design
Responsive Design

 

Very much linked to point 3. We saw an increased requirement for responsive content many of our customers this year. In some ways this can be seen as slightly strange, as it’s a contradiction of the majority of BYOD policy in the UK. But what I think we are seeing here is a need from customers to protect their investment in content development services and the need to future proof their content but of course also cater for learners who are lucky enough to own the latest Tablet or Smarphones.

Responsive and adaptive content design is key for Netex’s quest to develop modern, engaging learning. If you have not yet seen it, there were some fantastic insights into this subject, in a webinar earlier this year from Peter Carlin, Director at our Irish partner company, Logicearth. Peter looked at the case for the consumerisation of learning and showcased some fantastic responsive content examples, created using Netex learningMaker. You can take a look at a recording of the webinar here.

At Netex nearly every piece of customised learning content we develop now is responsive and built using HTML5, CSS and Javascript technologies. The interactions we can develop are getting more complex and the content is as engaging but much more portable and relevant. As an industry the challenge for us is to move away from the single screen, sequentially clicking next content we are notoriously stereotyped and move towards… beautiful, responsively designed content in 2015!

 

Tin Can
Tin Can

 

Tin Can is a challenge! Netex were early adopters of this revolutionary technology, back in 2012/13 now and back then, if we had the foresight to look forward 2-3 years, I am sure we would have predicted there would be more widespread adoption of this new standard, than we have actually seen in reality. But the potential remains and there are some impressive case studies available now (take a look at the Rustici website).

So how do we solve a problem like TinCan, well I think there a couple of areas to potentially look at:

  • Simplify it – not neccesairily the “Actor-Verb-Noun” context but how it can address business problems and how it could be implemented in your organisation. What investment is needed both in terms of human capital and financially to get a pilot program off the ground – TinCan can appear daunting and this is where greater clarity can help
  • Look to education – Netex has a slightly unique perspective in that we provide learning technology solutions for the Corporate and Education sectors. In Education we are working on some interesting content template developments that will transform what knowledge we can track and how we analyse this. We’re even looking at how students can submit audio to support their written submissions!! How could we transfer this to the corporate training world?

To us at Netex this, TinCan is still immensely important and we truly believe that this is going to become a huge part of our sector in the coming years, the challenge is how we work with the market to support this idea in 2015.

 

Okay, that’s it for part one – we’ll look at the final 5 trends for 2014 very soon….

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Mike Byrne

Netex Global Channel Director - Mike has over 10 years experience working in the Learning Technologies sector. Experienced in developing direct and indirect sales channels for multinational product and service solutions providers, he joined Netex in January 2012 to open the UK office.

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